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Dashed hopes January 16, 2008

Posted by Mia in Collections, ERM Module, Uncategorized.
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My hopes of starting to load the serials solutions records this week were just dashed by Serials Solutions.  The very last test sample that I received from them, more as a precaution than anything else, and which should have been just a last verification, turned out not to be.  Something unexpected crept into the sample at their end.

Arrrrrrrggggghhhh.

I’ve informed them of the problem, but now have had to ask for two more samples — one for the “full record” set as we call it, and the other for the “brief supplemental” set, as the two different types of files seem to have somehow gotten out of synch.  I started looking at the load tables, and back at the sequence of notes, and decided that I am JUST NOT PLEASED with this.

Today has really been one of those days — i.e., I’ve had my pick of either being in dossier hell, or here!

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